1. General Provisions
(1) Our deliveries, services and offers are exclusively subject to these General Terms and Conditions of
Business (hereinafter referred to as “AGB”). This is part of all agreements that Coral Club Deutschland
GmbH (hereinafter also referred to as Coral Club Germany) enters into with its customers (hereinafter
also referred to as “the Buyer” or “the Customer”) for the products offered.
(2) Any General Terms and Conditions of the Buyer's Business that contradict or deviate from the
following provisions shall not apply. The following AGB shall also apply if we carry out deliveries and
services without reservations knowing that the Buyer's terms and conditions of business are contrary to
or different from ours.
(3) You can view these AGBs on our website, print or save them.
(4) Your order data will be stored by us and cannot be viewed directly for security and data protection
reasons. Coral Club Deutschland GmbH offers password protected access to all registered Customers and
Distributors. Customers and Distributors can view their stored data after registration. This mainly
includes: completed and open orders, address data, delivery addresses, accumulated bonus points,
discounts, commissions, etc.
2. Contractor
Your Contractor is Coral Club Deutschland GmbH.
Legal / postal address: Genshagener Str. 27, 14974 Ludwigsfelde.
Trade register: Potsdam District Court, HRB 28073 P.
Managing Director: Nikolay Josko.
The language of the Agreement is exclusively German.
3. Consumer's Right of Withdrawal from the Agreement
(1) Right of withdrawal from the Agreement
You have the right to withdraw from this Agreement within thirty days without giving any reason.
The withdrawal period is thirty days from the day on which you or a third party designated by you who is
not a carrier takes possession of the goods ordered. In case of an agreement to purchase multiple goods
that you ordered as part of a single order and that are delivered separately, the withdrawal period for
a particular product begins on the day you or a third party designated by you who is not a carrier
receives or takes possession of such ordered goods. In case of an agreement for regular delivery of
goods over a period of time, the withdrawal period begins on the day on which you or a third party
designated by you, who is not a carrier, receives or takes possession of the first shipment of
goods.
In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this
Agreement by means of an unambiguous declaration (e.g. by letter or e-mail).
Send a message to one of the following addresses:
By mail: Coral Club Deutschland GmbH, Soorstr 86, 14050 Berlin.
By e-mail: office.deutschland@coral-club.com
You can use an agreement withdrawal template form to do this, but it is not required.
To comply with the deadlines, it is sufficient to send a notice to exercise your right of withdrawal
prior to the expiration of the withdrawal period.
(2) Consequences of withdrawal from the Agreement
On withdrawal from this Agreement, we will refund all payments we have received from you, including
delivery charges (excluding any additional charges incurred as a result of you choosing a delivery type
other than the cheapest standard delivery we offer), immediately and at the latest within fourteen days
of the date we receive notice of withdrawal from this Agreement and return of Goods previously received
to us. For this refund we will use the same payment method used for the original transaction unless
otherwise directly agreed with you. There will be no charge for the refund.
We may refuse a refund until we receive the Goods back or until you provide the proof that you have sent
the Goods back, whichever is earlier.
You must return or hand over the Goods to us immediately and in any case no later than fourteen days from
the date on which you notified us of your withdrawal from this Agreement. The deadline shall be deemed
to have been met if the Goods are sent to us before the expiry of this fourteen-day period.
You will bear the direct cost of returning the Goods.
You must pay for any loss of value of the Goods only if that loss of value is due to handling of the
Goods that is not necessary to verify the nature, properties and functionality of the Goods.
4. Conclusion of an Agreement
(1) The presentation of our Goods does not constitute a binding offer on our part. Only the ordering of
Goods by you constitutes a binding offer in accordance with §145 BGB.
(2) Your order of the desired Goods via our website, by e-mail, by order form, or by fax is a legally
binding offer for the conclusion of the Sales Agreement. We will immediately acknowledge receipt of your
order. Confirmation of your order, as well as receipt of your order by telephone, does not yet
constitute a legally binding acceptance of your offer on our part.
A legally binding acceptance of your offer by us occurs when:
Shipment of the Goods to you,
Confirmation of your order with our declaration of acceptance,
Request for payment by us,
Receipt of your payment.
Please note that the Agreement related to your order is not saved by us and is no longer available after
its conclusion.
(3) You order Goods from our online store or from our distribution partners as follows: the order is placed
using the so-called “double confirmation procedure”. After filling in the order form, the order is first
confirmed on our website. You must also confirm that you have read these terms and conditions by clicking on
the corresponding field. After clicking the “Order” button, you can check the data entered during the
ordering process and change them if necessary.
By clicking the “Buy now” button, you place a binding order for the Goods in your shopping cart. A
confirmation of receipt of your order follows automatically as soon as you submit your order. The receipt
confirmation does not constitute acceptance of your order, but only serves to inform you that we have
received your order.
(4) If we do not accept the order, in particular because the ordered Goods are no longer available, we will
inform you immediately. Payments already made will be refunded as soon as possible. If the ordered product
is no longer available after we have accepted the order and we are not responsible for this, for example in
case of destruction of the product due to force majeure, third parties or theft, we reserve the right to
withdraw from any agreements regarding this product. In this case, we will immediately notify you of the
unavailability of the product and refund any payments made.
(5) The Buyer guarantees that he is of legal age and capacity.
(6) The Buyer guarantees that all information provided by him during registration and in the order form is
accurate and complete. The Buyer undertakes to notify us immediately of any changes to his data by e-mail
with his Customer Number or immediately adapt the respective data on our website.
5. Prices and payment
(1) For orders - also in our online store - the prices stated in the offer at the time of ordering apply. For
deliveries outside Germany, additional costs (customs duties, taxes) may be incurred when importing into a
third country. These additional costs must be covered by the Buyer.
(2) Prices shown include the statutory value added tax.
(3) If the order is placed in our online store, Coral Club Deutschland GmbH will charge a certain amount to
cover the shipping costs. The current amount of this sum can be seen in the order form, you can choose the
shipping method and its cost.
6. Payment process
The following payment methods are available:
(1) Advance payment:
In the e-mail you received to confirm your order, you will find the total amount of your order and our
account number.
The Goods will be shipped only after receiving payment in full. You will receive an invoice.
(2) Payment by SEPA direct debit (automatic payment at the request of the Seller)
If you choose the SEPA direct debit payment method, you authorize Coral Club Deutschland GmbH to charge the
order price and shipping costs from the specified bank account.
In the event of a chargeback, the fees incurred will be charged to the Buyer.
(3) Payment by card
Coral Club Deutschland GmbH accepts the following cards:
VISA
Mastercard
American Express
When ordering, please provide the card number, card expiration date, cardholder and card verification
number. The card verification number is located on the back of your card in the signature field; it is the
last three digits.
(4) Payment via PayPal
When you register with PayPal, you save your bank and payment card details in your PayPal account, and from
that moment you only pay using your email address and password.
PayPal is particularly secure because you don't need to enter any bank details when making purchases.
7. Shipping and delivery time
(1) Coral Club Deutschland GmbH tries to process orders as soon as possible. Unless another delivery date has
been agreed upon, delivery is usually made within 1-4 working days after receipt of payment. We inform you
of any deviations in delivery times on the respective product page.
(2) If the agreed delivery time is not met, the Buyer shall give us a reasonable time for delivery of the
order, which shall not be less than two weeks.
(3) Risk transfer
If the goods are purchased by the final consumer (without further resale) and the goods are sent by mail,
the risk of accidental loss of and accidental damage to the Goods is transferred to the Buyer when the order
is handed over to the final consumer or the recipient designated by him.
Otherwise, the risk of accidental loss of and accidental damage to the Goods is transferred to the Buyer
when the Goods are handed over to a freight forwarder or a person otherwise appointed to carry out the
delivery.
8. Warranty
(1) If the delivered Goods are defective, for the end users they are subject to replacement within the
statutory warranty period.
(2) Warranty claims against sellers are limited according to § 377 HGB (German Commercial Code) to a period
of one year from the date of delivery.
(3) The special provisions of § 9 of these General Terms and Conditions shall apply in all cases of the
Buyer's claims for compensation of damage.
9. Compensation of damage and liability
(1) Claims for compensation of damage - for any legal reason - against us, including our representatives and
assistants, which involve slight negligence, are only valid if a substantial contractual / cardinal
obligation has been violated. In this case, claims for compensation of damage shall be limited to the amount
of typical foreseeable damage.
(2) Claims for compensation of damage due to injury to life, body and health as well as damage to property
under the Product Liability Act (Produkthaftungsgesetz) committed intentionally or as a result of gross
negligence, as well as claims for compliance with guaranteed quality characteristics are not subject to the
above liability limits.
10. Reviews and feedback
(1) We are pleased if you are convinced of the quality of our products. We publish relevant feedback, in
whole or in part, on our website and, where appropriate, on other advertising media.
(2) If you disagree or no longer agree with the publication of your statements, you can let us know at any
time by sending an e-mail to: office.deutschland@coral-club.com.
(3) Coral Club Deutschland GmbH distances itself from, and assumes no liability for, any statements or
promises of a medical nature made by trade partners or third parties. We are only responsible for statements
made in officially issued, prepared and approved by Coral Club Deutschland GmbH media and publications.
11. Prerogative of the right of ownership
(1) We reserve the right of ownership of the delivered Goods until the purchase price has been paid in full.
During the period of ownership rights of the Seller, the Buyer may not sell the Goods (hereinafter: reserved
Goods) or otherwise exercise ownership of the Goods in any other way.
(2) If third parties, in particular bailiffs, gain access to the reserved Goods, the Buyer must point out the
existing third-party ownership and notify us immediately so that we can secure our ownership rights.
(3) If the Buyer acts in violation of the Agreement, in particular in case of payment overdue, we have the
right to demand the return of the Goods in case we terminate the Agreement.
12. AGB changes
Changes to these Terms and Conditions will be notified to the Client. We will publish such changes in these
Terms and Conditions or any other place we consider appropriate. They shall be deemed accepted unless
objected to in writing within one month of their announcement. In case of objection, each contracting party
shall have the exclusive right of termination. Notifications of changes are posted here or by means of a
notification on our homepage.
13. Personal data protection
(1) Principles of data collection
As part of the contractual provision of services, personal data of registered users are collected, stored,
processed and used for order processing and optimization of the offer by the company Coral Club Distribution
LTD, Agapinoros 52, 2n floor, Flat/Office 1, 8049, Paphos, Cypern. Any personal data, unless voluntarily
provided by the Client during his visit (including cookies), will not be stored.
Automatically collected data. This is information in web server log files that are transferred by the
browser:
Browser type/version.
operating system used
referral URL (previously visited page)
Host name of the computer from which you accessed our website (IP address)
Server query time
These data are anonymized. They will not be merged with other data; the data will be deleted within 2 weeks
after statistical analysis. If the collection, storage, processing and use of data requires the Client's
consent in accordance with the provisions of the law, it will be obtained by Coral Club Deutschland GmbH.
(2) Data collection: when registering for a contractual relationship, the Client provides the data that will
be stored. These include:
First and last name
Order and invoice delivery address
Date of birth
E-mail address
Telephone numbers
The Client can request the correction, deletion or blocking of his data at any time. To do this, send an
e-mail to privacy@coral-club.com.
Objection to the collection, use or processing of data means that Coral Club Deutschland GmbH will no longer
be able to provide the services offered and is therefore assessed as a termination of the Agreement. The
data required for the fulfillment of the Agreement will be deleted within 14 days after the Agreement has
been completely fulfilled and if the statutory requirements for document storage are not contrary to this.
(3) Cookie files
A cookie is a small text file that is stored on your hard disk by the website and allows us to measure the
frequency of page views and general navigation. Cookies do not collect any personal data about you. Cookies
do not damage your computer and do not contain viruses. Cookies are used to make the website more
personalized in the future.
(4) Data transfer:
The collected data will only be transferred to a third party if third parties, especially suppliers, process
the data on our behalf, the law or an authorized public authority obliges us to do so, or if the Client has
given their consent to this.
(5) Federal Data Protection Act
According to the law, you have the right to receive information about your stored data free of charge and,
if necessary, the right to correct, block or delete this data.
For questions regarding the collection, processing or use of personal data, information, correction,
blocking or deletion of data, please contact us info@coral-club.com.
14. Right to offset in a counterclaim
(1) The Customer has the set-off right only if its counterclaims have been legally substantiated or are not
disputed.
(2) The Customer is only entitled to exercise the right to off-set if his counterclaim is based on the same
contractual relationship.
15. Final clauses, Salvatorian clause
(1) If individual provisions of these terms and conditions are or become invalid, this will not affect the
validity of the remaining provisions.
(2) If the Buyer is a merchant, a legal entity under public law or a special fund under public law, or if the
Buyer has no jurisdiction in Germany, the place of jurisdiction for all disputes arising out of and in
connection with the contractual relationship between the Buyer and us is the city of Potsdam.
(3) German law shall apply, with the exception of private international law and UN commercial law
implemented into German law.
Coral Club Deutschland GmbH,
As of January 16, 2025.
United States
