1. General provisions
Coral Club respects your privacy. Therefore, we collect and use your personal data only to the extent
necessary to provide you with world-class products and services, websites and mobile applications
(collectively, the "Services"). Personal data includes the following information:
name;
address;
telephone number;
date of birth;
e-mail address;
other data collected that can be used to directly or indirectly identify you.
Our Privacy Policy explains what data we collect and how we do it, as well as how and why we use your
personal data. It also describes the options you have for accessing, processing, modifying and managing your
personal data.
If you have any questions about the methods we use or your rights described below, please contact us info@coral-club.com. We constantly monitor inquiries received
at this address to provide you with a level of service you can always rely on.
2. What kind of information we collect?
We collect information to provide you with the best possible user experience when using our Services.
Generally, we collect data that may be considered personal information from you directly when you perform
the following activities:
create an account or purchase any of our Products or Services (this may include, for example, payment
information including name, address, credit card number, government identification number);
request assistance from our Customer Service (this could be, for example, your telephone number);
fill out contact forms or request a newsletter or other information from us (this could be, for example, your
e-mail address);
participate in competitions and surveys or other activities that we organize that may require information
about you.
However, we also collect additional information when we provide the Services to you in order to ensure that
the Services are of an appropriate level of quality. These collection methods may not be so obvious, so we
would like to explain what they may consist of and how they are carried out (noting that they are subject to
change).
Account-related information is collected due to your use of our Services and includes, for example, your
account number, your purchases, product expiration or renewal dates, requests for information and service
requests, and details of what you requested and how we responded.
Cookies and similar technologies on our websites and in our mobile applications allow us to track your
actions on your browser, links clicked, products purchased, the type of device you use, and to collect
various data, including analytics, related to your use of and interaction with our Services. This allows us
to offer you better products, improve the user experience on our websites and mobile applications, and to
collect data, analyze and improve our Services. We may also collect information about your location (IP
address) to personalize our Services. For more information and to learn more about how to manage the
technologies we use, please see Section 11, “Additional Information”.
Service usage data, including metadata, log files, cookies, device identifiers, and location information, is
collected automatically when you use our Services. This information includes information about your
interaction with the features, content and links (including third-party features such as social media
plugins) included in the Services, IP address, browser type and settings, date and time of use, browser
configuration and plugins, language preferences and cookie data, information about the devices through which
you access the Services, including device type, operating system used, device settings, application
identifiers, unique device identifiers, and error reports. Some of this data may be used to roughly
determine your location.
Additional information about you may come from other sources, including publicly available databases, and may
be used in conjunction with information we already have about you. This allows us to update our data, expand
it and analyze its accuracy, find new clients and provide you with products and services based on your
interests. If you provide us with personal information about others (or others provide us with information
about you), we will only use that information for the purposes for which it was provided to us.
3. How do we use the information?
We aim to collect the minimum amount of data and use it only if (1) we have been granted permission to do so,
(2) it is necessary to provide the Services you have purchased or are using, or (3) it is necessary for
regulatory compliance and other lawful purposes.
Providing, improving and modifying the Services. We collect various information in connection with your
purchase and use of our Goods or Services. This information is used for the following purposes:
improving and optimizing the performance and quality of our Services (including our websites and mobile
applications);
diagnosing problems and identifying security threats, bugs or improvements that need to be made to the
Services;
detecting and preventing fraud and misuse of our Services and systems;
collecting aggregated statistics on the use of our Services;
analyzing your use of our Services and identifying the products and services that provide the most value to
you.
A significant amount of the data we collect is aggregated or statistical information about the use of our
Services by clients that is not linked to a specific individual, but if the data is personal or can be
linked to personal information, we process it accordingly.
Transfer of data to trusted third parties. We may share your personal data with affiliated companies within
our group, partners who integrate their services with ours, and trusted external service providers if it is
necessary for us to provide services on our behalf, such as:
processing credit card payments;
displaying advertisements;
conducting competitions and surveys;
analyzing our Services and customer demographics;
interacting with you, such as by e-mail or surveys;
processing and delivering orders;
customer relationship management.
We only provide personal data that is necessary for a third party to provide you with the services you have
requested or require on our behalf. These third parties (and any subcontractors thereof) are bound by strict
terms and conditions regarding data processing. They are prohibited from storing, transferring to others or
using your personal data for any purpose other than contractually required (or without your consent).
Contacting you. We may contact you directly or through a third party service provider about products or
services you have purchased from us or subscribed to, for example, to provide you with service
notifications. We may also contact you to offer you additional services that we believe may be of value to
you if you agree to this or if it is permissible on the basis of legitimate interests. Such consent is not a
prerequisite to purchasing our goods or services. Possible means of contacting you:
e-mail;
text messages (SMS);
phone calls;
automated phone calls or text messages.
You can also change your settings regarding the receipt of communications from us or our partners in your
account on the Account Settings page.
If we collect information from you in connection with a joint offering, it will be clear at the time of
collection who is collecting the information and whose privacy policy should apply. In addition, you will be
offered choices regarding the use or disclosure of your personal information to the joint partner and an
explanation of how to use those choices.
If you use a service that allows you to import contacts (such as an e-mail marketing service to send e-mail
on your behalf), we apply that contact and other personal information only to provide the requested service.
If you believe that someone has provided us with your personal information and you wish to have it removed
from our database, please contact us info@coral-club.com.
Transfer of personal data across national borders. If you use our Services from a country other than the
country where our servers are located, your personal data may be transferred across national borders as part
of your interaction with us. In addition, when you make a call to us or start a chat, we may provide you
with support from one of our international centers outside of your country of residence. In such cases, your
personal data is processed in accordance with this Privacy Policy.
Fulfilling requests from legal, regulatory and law enforcement agencies. We cooperate with the government and
law enforcement officials and private parties to comply with and enforce the law. We disclose information
about you to the government or law enforcement officials and private parties if (in our sole discretion) we
believe it is necessary or appropriate to respond to claims and court orders (such as subpoenas), to protect
our property and rights or the property and rights of third parties, to protect public or personal safety,
or to prevent or stop activities that we believe are illegal or unethical.
To the extent permitted by law, we will take reasonable steps to notify you if we are required to share your
personal information with third parties as part of a legal process.
Website analytics. We use various web analytics tools from partners, such as Google Analytics, MixPanel and
Singular, to collect information about your interactions with our website or mobile applications, including
the pages you visit, the website from which you navigate to our website, the time spent on each page, the
operating system and web browser you use, and network and IP address information. Information obtained
through such means is used to improve our Services. These tools store permanent cookies on your browser that
allow us to identify you on your next visits to our website. Each cookie may only be used by the relevant
service provider (e.g. Google in case of Google Analytics). The information collected by the cookie may be
transferred to a service partner and stored on its servers in a country other than your country of
residence.
Although the information collected does not include personal information such as name, address, payment
information, etc., it is used by the service provider and shared with others in accordance with that
provider's privacy policy. You can control the technologies we use through the settings of “cookie banners”
that may be displayed when you first visit web pages (depending on the URL of the website), or through
settings in your browser or third-party tools.
Targeted advertising. You may receive targeted advertisements or offers based on your interests based on your
activities on our web pages and other websites, as well as on products you currently own. These offers will
be displayed on the web pages as changing product banners. We also partner with third-party organizations
that manage advertising on our web pages and other websites. Our partners may use various technologies, such
as cookies, to collect information about your activities and show you advertisements based on information
about your interests and the pages you visit, and to measure the effectiveness of the advertisements. If you
would like to decline to receiving interest-based advertising, please contact us info@coral-club.com. If you are located within the European
Union, please contact us info@coral-club.com. Please note that you
will still receive general advertisements.
External websites. Our website and mobile applications may contain links to external websites. We are not
responsible for the privacy policies or content of such websites and recommend that you read the privacy
statements on each website you visit.
4. How you can check your data, update or delete it
You can easily access, view, modify, delete or transfer your personal data (if any) and change your
subscription preferences in your personal account. If you make a request to delete your personal data that
is necessary for the products or services you have purchased, the request will only be fulfilled to the
extent that it does not interfere with the continued provision of the Services, the conduct of our
legitimate business activities, or the fulfillment of legal or contractual record keeping requirements.
If for any reason you are unable to access your personal account, please contact us info@coral-club.com.
5. How we protect and store your data?
We comply with generally accepted standards for the protection of personal data collected, both during its
transfer, receipt and storage, including the use of encryption where necessary.
We store personal data for as long as necessary to provide the requested Services and subsequently for
various reasonable legal or commercial purposes. Storage periods may be as follows:
imposed by law, contract or other requirements applicable to our business activities;
for the purpose of preserving, authorizing, protecting or enforcing our legal or contractual rights;
necessary for the quality and accuracy of our business and financial transactions.
If you have any questions about the security or storage of your personal data, please contact us info@coral-club.com.
Each registered User has access to the possibility of advanced informing on the purchased products. When
implementing this feature, the experience of other Users about the purchased products is used. By
subscribing to the advanced informing, the User expresses his consent to the provision of his data about the
purchased products.
In case the User expresses explicit consent to this by placing the appropriate value in the settings of the
personal account to receive the option of advanced informing on purchased goods, access to the User's data
can be provided to other Users. The following information is used for this purpose:
contacts: e-mail, mobile phone
number of days until status change;
the list of events for which the Club Member is registered;
messengers for quick communication: Skype, Telegram, WhatsApp, Viber, Facebook;
list of purchases for the current month, history of purchases for 6 months.
Due to the use of the resource of advanced informing on the purchased goods Users have the opportunity to
share their opinion about the product. It is important to understand that such opinion of Users is purely
individual and subjective, therefore, when using this or that product we strongly recommend to follow the
product instructions.
After using the purchased product, the User can also share his impression of the product with others.
The provided option is solely a platform where Users can exchange opinions about the product. Please note
that Users are neither employees nor partners of the Company. And from the moment of giving consent to
access such resource, the Company is not responsible for the use of data by other Users. All communication
with the Administration of the website is carried out solely in relation to access to advanced informing.
If you do not agree that the data used in the option of advanced informing on purchased goods become
available to other Users, refuse and do not use the specified resource, for which purpose check the current
value in the settings of your personal account and set the appropriate setting.
6. "Do Not Track" notifications
Some browsers allow you to automatically notify websites you visit that they should not track your activities
by using a “Do Not Track” signal. Our industry has not yet developed general guidelines for handling such
signals. Like many other websites and web services, we do not currently respond to “Do Not Track” signals we
receive from our visitors' browsers. For more information about “Do Not Track” signals, please visit the
following website allaboutdnt.com.
7. Age limitations
Our Services may only be purchased by persons who are 18 years old or older. The Services are not intended
for or directed to anyone under the age of 18. If you know or have reason to believe that a person under the
age of 18 has provided us with personal information, please contact us.
8. Personal data protection authority
If you reside in the European Economic Area (EEA) and believe that we are processing your personal data in
accordance with the General Data Protection Regulation (GDPR), you may send questions or complaints to the
supreme supervisory authority, (Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit), at
the address below:
Husarenstr. 30, 53117 Bonn,
Friedrichstr. 50, 10117 Berlin,
Tel.: +49-228-997799-0,
E-mail: poststelle@bfdi.bund.de
9. Changes to our Privacy policy
We reserve the right to change this Privacy Policy at any time. If we decide to change our Privacy Policy, we
will post the changes in this Privacy Policy and any other places we consider appropriate so that you will
always know what information we collect, how we use it, and under what circumstances, if any, we disclose
it. If we make significant changes to this Privacy Policy, we will notify you here, by e-mail or through a
notification on our homepage at least thirty (30) days before the changes take effect.
10. Contact us
If you have any questions or complaints regarding our Privacy Policy, our practices, or the Services, please
contact us info@coral-club.com.
We respond to all inquiries and questions within thirty (30) days.
11. Additional information
We use cookies on our websites to collect and store fragments of data in small files on your computer's hard
drive to maximize the ease of navigation according to your preferences. We only use them to identify your
computer and collect navigation data (e.g. previous pages viewed on our website, your IP address). In most
cases, the information in cookies is anonymous and does not contain personal data because cookies do not
usually identify you as a person, but rather your device. We only process such data with your consent or if
it is necessary for you to use a particular service.
“Cookies” is a small text file that is stored on the user's computer for reporting purposes. This file is
used when you access this website in order to identify the client and provide a better user experience.
External contact addresses
12. The following external providers and social media plugins may be permanently or temporarily enabled on
our website:
Google Maps
Operator: Google Maps API - is a mapping service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA
94043, USA.
We use the Google Maps API to display an interactive map and create directional plans or to help you find
one of our retail stores. When you use Google maps, information about your use of this website (including
your IP address) may be transferred to a Google server in the United States and stored there.
For more information about privacy and the Google Maps terms of use, please visit: https://www.google.com/intl/de_de/help/terms_maps.html
https://policies.google.com/privacy?hl=de
Operator:
Facebook Inc.
1601 Willow Road
Menlo Park, CA 94025
The United States of America
Operator:
Google Inc.
1600 Amphitheatre Parkway
Mountain View, CA 94043
The United States of America
Operator:
Instagram LLC (Meta Inc.)
1601 Willow Road
Menlo Park, CA 94025
The United States of America
Operator:
Pinterest Inc.
651 Brannan Street
San Francisco, CA 94103
The United States of America
Operator:
Twitter Inc.
1355 Market Street
Suite 900
San Francisco, CA 94103
The United States of America
Operator:
ООО YouTube
901 Cherry Ave.
San Bruno, CA 94066
The United States of America
United States
